5 Often-Forgotten Social Media Etiquette Rules

Standard by October 21, 2010

3. Stop and think before you complain.

Twitter can be an amazing way to get a company’s attention or make them aware of a bad customer service experience… or just let off some steam. But beware of turning your feed into a series of complaints. If you are going to say something negative, hold off for at least half a day and make sure you’re not being impulsive or unfair. If in doubt, don’t say it.

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