We’re publishing links to some of our favorite articles from 2009 and this one is certainly pertinent:
http://www.smashingmagazine.com/2009/02/10/10-harsh-truths-about-corporate-websites/
The author’s specialty is working with large organizations, thus the title. The list is absolutely true for our small and mid-size business customers, non-profits and governmental agencies. Good advice is good advice.