The thing is, websites are never really ‘done’. We include a certain amount of time, after we build a site, for tweaks after launch. But then what?

Some web developers charge a monthly maintenance fee and take care of your ongoing updates. There’s nothing wrong with that; depending on your needs, it could be a really good value for you. The thing is, we’ve found that most folks don’t really understand what they are buying in these monthly agreements. Consequently, they don’t use service they’ve paid for and are frustrated with extra fees when they need work that isn’t covered in the policy.

We prefer to only bill you when we do something for you. When you need updates, call or email. If you would like us to pre-quote the work, we’re happy to do so. We’re pretty darned efficient. After all, our business is putting money in YOUR pockets.

We bill in 15-minute increments, so it’s the most cost-effective to send us a chunk of work at a time, rather than a nibble here and there. Get the most out of those 15 minutes!  Click for our Web Maintenance Rate Sheet [pdf].

If you’re a beachdog hosting customer, you have several services at no additional charge:

• Domain Maintenance. At your request, we will renew your domains on your behalf and bill you for reimbursement. This saves you from keeping track of domain renewals and sorting through all the phishers who send you email and paper bills that look like renewals but are actually transfer agreements.
• Statistics. You’ll have online statistics available to you and we’ll give you information on how to interpret them. Optionally, you can schedule consultation time to learn how to use this information to your best advantage.
• Site Monitoring. While we don’t test every page on a daily basis, we monitor changes in the web community which may affect your site. If the rules of the web change, we adjust your site accordingly, at no additional charge to you.
• Server Monitoring and Upgrades are just a part of the ongoing services that are yours in return for your trust in us.

The web world is complex and each site has its own needs. Whether maintenance of your site means a simple update of text on a page, or aggressive behind-the-scenes search engine marketing, we keep you in the driver’s seat. Our job is to educate and provide options. You make an educated decision and watch us give you the best bang possible for your hard-earned buck.

“I cannot tell you how much I enjoyed reading your newsletter and visiting your wonderful website.I felt so inspired and felt like I had had a vacation by the time I was through. I appreciate how complete your themes are and all the fun things you offer are very tempting. I am definitely due for a trip for Long Beach…and this might be just the lure I need…Thank you!” ~J.J. (via email)

[Web Development] • [Web Maintenance] • [Collateral Media]